Privacy Policy.
Who we are and scope
This Privacy Policy explains how we collect, use, store and share information about you when you use the Zorentia platform, tools and related websites (the "Service").
"We", "us" and "our" means Zorentia Product Studio Pty Ltd (ABN 86 688 343 482), based in New South Wales, Australia.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
We collect different kinds of information depending on how you interact with the Service.
a) Signup and verification
- •Email address (stored for account-related communications and verification).
- •Hashed email address, used to enforce credit limits and validate accounts without storing your raw email in all locations.
- •Security signals via Cloudflare Turnstile to protect against automated abuse.
b) Technical Account Data
A randomly generated UUID.
A secure cookie-based access key.
We do not ask for your name, postal address or phone number to use the Service.
c) Payments via Square
We use Square for payment processing. We do not see or store your full card number or CVV. We only receive metadata (amount, timestamp, order status) to apply credits to your account.
How we use the information
Managing your credits, running tools, and generating outputs based on your inputs.
Sending verification codes, payment receipts, and critical account updates.
Detecting suspicious activity and protecting our platform using bot-detection tools.
Analyzing anonymized usage data to improve our logic, prompts, and tool performance.
Security and Protection
We use reputable cloud infrastructure and databases with strict access controls. All data is encrypted in transit via HTTPS.
Access keys and certain identifiers are stored as hashed values, meaning original sensitive values are never present in plain text within our database.
Data retention
We keep information only as long as needed for the purposes set out in this policy.
- •Email hashes: Retained to enforce fraud prevention rules.
- •Payment records: Kept as required by tax laws.
- •Account data: Kept while your account is active.
Your rights
You may request access to, correction of, or deletion of your personal information (subject to legal retention needs).