Fewer repeat explanations
Employees and customers can follow the process when they need it instead of waiting for the person who normally explains it.
Send us the way your company does something. We write it as a clear step-by-step guide, publish it for your employees or customers, and keep it up to date.




Pick a project. Make the calls. Finish it.
Why companies use it
The answer may already exist in a document, video or knowledge base. People still need someone experienced to explain which part applies, what to click and whether they did it correctly. A Company Library gives them that path directly.
Employees and customers can follow the process when they need it instead of waiting for the person who normally explains it.
Everyone receives the same sequence, the same checks and the same guidance when something on screen is different.
People can report the exact step that is wrong. Zorentia checks it and updates the published guide instead of leaving your team with another outdated file.
Good first processes
Employee onboarding
Guide a new employee through the accounts, approved tools, security settings and internal systems they need for their role.
Customer setup
Show customers how to configure the product, connect what they need and confirm that the setup works before they contact support.
Internal operations
Document handovers, reports, system setup and regular operating tasks so the result does not depend on who happens to do them.
Platform education
Publish setup and how-to guides for customers, partners or the public. Keep employee-only instructions in the private company library.
How it works
Your team does not need to learn a guide builder or manage another content system. You work with Zorentia directly. We build the guide in the existing Library workspace, publish it and handle routine corrections after launch.
Send the current document, screenshots or a recording. If the process mostly lives in someone’s head, we can walk through it with them on a call.
Zorentia turns the process into clear steps. Each step tells the reader what to do, what they should see and what to try if something goes wrong.
The person who owns the process follows the finished guide once. We correct anything that does not match, then publish it publicly or for company-email access only.
People can see that the guide exists, but its instructions open only when they sign in with an approved company email.
Use this for employee setup, internal systems, approved tools and company processes that should not be public.
Anyone can open the guide from the Zorentia Library and your company collection.
Use this for customer setup, product education, partner instructions and any process you want more people to complete correctly.
Public and private guides use the same workspace, completion tracking and problem reporting. The price is also the same. Choose access based on who should see the process, not on a pricing tier.
After launch
A guide is not finished forever on the day it is published. Zorentia records where people progress, receives reports against individual steps and handles routine corrections as part of the monthly service.
We record when a guide is opened, started and completed, including the steps completed along the way. Signed-out activity is counted as sessions, not presented as identified users.
Each guide has a problem-report button. The report includes the exact step, so we know where the published instructions may no longer match the real screen or process.
Routine interface and wording corrections are included in the monthly fee. If the company replaces the process with a substantially different one, we build it as a new guide.
The backend sends private instructions only after the signed-in person’s email domain matches the company attached to the guide. Public guides remain open to everyone.
Pricing
There is no separate platform-onboarding fee, no per-user charge and no private-guide surcharge. Public and private guides cost the same.
Process setup
one time, per process
For each company process Zorentia turns into a maintained step-by-step guide.
Company Library
One fixed monthly price for the whole Company Library. It is not charged per user or per guide.
Small changes
Routine corrections are covered by the monthly fee.
Major changes
A new process or substantial workflow rewrite is a new A$2,000 setup.
Public or private
The price is identical. All prices are shown excluding GST.
One guide: A$9,800 in the first year · Three guides: A$13,800
Start with one process
Bring the current document, screenshots or simply the person who knows how the work is done. We will review the process, confirm what we need from you and agree what the first guide will cover before work begins.