You've tested your app. Your friends said it's "cool." But neither of those count. Real user testing means watching someone who's never seen your app try to use it, and seeing exactly where they get confused, stuck, or frustrated. We give you the script, the observation template, and a system to turn those insights into a prioritized fix list.
We don't just output generic advice. Zorentia engineers tangible, production-ready system artifacts that you own forever.
Clear wording for introducing the test, asking unbiased questions, and validating your hypothesis.
A checklist that highlights usability issues, emotional reactions, and performance blockers in real time.
Structure what you saw, heard, and felt so you can compare sessions across participants.
Email templates and reminder prompts to keep testers engaged, plus a recording checklist so you never lose qualitative data.
A ranked set of fixes, experiments, and follow-up research items that you can drop straight into your backlog.
Grab 2–3 people who've never used your app and choose the most important flow to test, such as signing up or creating their first item.
Follow our script: give them a task, watch what they do, ask what they're thinking. Don't help. Don't explain. Just observe.
We help you rank what you saw by impact: what confuses everyone goes to the top. What confuses one person gets noted but waits.